Privacy Policy

Must Care Vets Privacy Policy

Last Updated: December 2022

Our Commitment
At Must Care Vets, we recognise the importance of your personal information and are dedicated to protecting your privacy. We comply with all applicable data protection and privacy legislation.

About this Privacy Policy
This Privacy Policy explains our approach to the collection, storage, use, and disclosure of your personal information. It also outlines your rights and how to address concerns or perceived breaches of your privacy rights.

Scope
This policy applies to your dealings with us, whether via our website, over the phone, or in-person at our veterinary practices.

Collection of Personal Information
We collect personal information provided by you, including:

  • Name and contact details (address, email, phone number)
  • Resume, cover letter, and employment history
  • Marketing preferences
  • Responses to surveys
  • Information gathered automatically through website usage

Purpose of Collecting Information
We use your personal information to:

  • Provide information and advice about veterinary services and education
  • Improve our services and communications

Sharing of Personal Information
We may share your information with:

  • Partners involved in delivering our services (under strict confidentiality agreements)
  • Legal authorities, if required by law or with your consent

International Data Transfer
Some of our service providers may be located outside Australia. In such cases, we ensure that your personal information is handled in line with Australian privacy laws.

Direct Marketing
We may send direct marketing communications if you opt-in during registration. You can unsubscribe at any time.

Website and Internet Interaction
Our website uses cookies to enhance user experience. We also track IP addresses for site traffic analysis. Our website may include third-party links, for which we are not responsible for the privacy practices.

Data Processors
We use various data processors for website management and marketing, such as Gravity Forms, WordPress, Google Analytics, and others. If you require any information about our data processes, you can contact us at any time.

Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or alteration.

Updating Your Information
You can update your personal information anytime through your account or contact us for corrections.

Contact and Complaints
For inquiries or complaints regarding this Privacy Policy or your personal information, please contact us at shibly@mustcarevets.com.au or (07) 3272 6844. Our address is 442 Compton Rd, Runcorn QLD 4113.