About Us
Dr Shibly Mustapha
Dr Shibly Mustapha gained his passion and experience for wildlife and pets through living, travelling, and working abroad. After spending time with animals of all shapes and sizes in both a general practice and emergency hospital setting, he realised how much he wanted to give back to the local pet community – and so MustCare Vets was born.
MustCare Vets is a family owned business with Dr Shibly at the helm, alongside his wife and business partner Rehana. Together, they are supported by a team of passionate and dedicated vets, nurses, and client care professionals who make up MustCare Compton Rd, Algester, Windaroo, and Mt Gravatt.
Our Preventative Healthcare Mission
Choosing the best vet for your pet can be one of the hardest decisions to make, especially when you’re new to the area or shopping around for the best value. Throughout our years of experience, we’ve come to know that the best value you’ll get for your money is by ensuring your pet is up-to-date with their preventative healthcare, avoiding expensive vet bills later on down the track. Preventative diseases can quickly turn into life-threatening illnesses.
Our team all share this same ethos, so you know when you walk into one of our vet’s consultation rooms, you’ll find someone who can listen to your concerns, thoroughly examine your pet, and work through a preventative treatment plan with you.
While we see pets for a variety of reasons, we are particularly experienced at diagnosing and treating ear infections, skin diseases, lumps, and dental disease. Our facilities are equipped with ultrasounds, x-rays, and the right diagnostic tools all under the one roof to ensure a quick and accurate diagnosis. Because pets can’t talk when they’re in pain, preventative care is the best line of defence – and we’re your pet’s best advocate for their healthcare.
Our Culture
Our culture at MustCare Vets isn’t just a set of words on a poster – it’s the beating heart of our organisation. It’s the way we do things, the way we treat each other, and the way we approach our work.
At the core of everything we do, we live by these four core values:
- Gratitude – Gratitude nurtures a culture of appreciation to grow a positive work environment, while being appreciative of our individual places amongst the team, with our clients, and the greater community.
- Respect – Respect lends us a framework of fairness, trust, and honour. It guides our interactions and decisions towards principled and ethical veterinary practice.
- Kindness – Kindness is all about empathy, patience, understanding, facilitating compassionate care and harmonious relationships with each other and our clients.
- Growth – Growth encourages continual learning, self-improvement, and a never-ending pursuit of excellence. Prioritising the personal and professional development of our team members is crucial, while advancing the standards of veterinary care.
Joining MustCare Vets isn’t just a job; it’s about becoming part of a culture that fosters growth, innovation, and a sense of belonging. If you’re looking for more than just a workplace, if you’re looking for a place where you can be yourself, grow professionally, and make a real impact, then you’re in the right place. Welcome to the MustCare culture – where you’re not just an employee; you’re family.
How We give Back
We are a team of environmental enthusiasts and animal lovers (of course!), and we truly care about the people and pets in our community – not just those in our care!
Through Our Proactive Pet Parents Program
You’ll find free information about a range of pet illnesses, diseases and issues in our Proactive Pet Parents Program. Our aim is to educate our readers on preventative diseases and get them to take action before they turn into life-threatening illnesses. We share information on our social media channels (along with super cute client photos and videos!), in our clinics, and at community events. You can find out more by visiting our range of articles here.
Through The B1G1 Initiative
Dr Shibly and Rehana both have huge hearts, and so do the team members at MustCare Vets. Looking for a way to have a greater impact on the world, they joined the B1G1 initiative, which allows you to help them to support projects both in our backyard and internationally. Every time you visit a MustCare Vet Centre, we donate a portion of the proceeds back to fund critical projects.
Throughout 2023, your patronage has enabled significant impacts:
- Provided 5,000 days of clean water, enhancing health and hygiene through the Trailblazer Foundation in Cambodia.
- We gave 920 nourishing meals to undernourished children and individuals in Kenya and South Africa.
- Critical health support through malaria treatments and vitamin supplements in Kenya.
- Improved living conditions with 365 days of access to sanitary latrines in Cambodia.
- Nurturing rescued animals right here in our backyard, Australia, through Edgar’s Mission.
- Empowerment of women leaders through leadership training initiatives from Free To Shine, in Cambodia.
- We gave 150 days of solar lighting to families in India.
- Planted 55 trees to provide much needed fuel and fodder for Indian families.
- Support for 10 struggling families in Vietnam by donating livestock through the Blue Dragon Children’s Foundation.
Thank you for trusting us with your pets, and for enabling us to make these valuable contributions to families in need.
