Request Your Pet's Prescription Medication at MustCare Vets

Due to legislative requirements in Queensland, veterinarians can only prescribe medications if a valid veterinarian-client-patient relationship (VCPR) is established.

This means that for us to prescribe and dispense medications, we must have examined your pet within the last six months. This regulation ensures we have the most up-to-date understanding of your pet’s health and can provide safe, effective treatment.

If it’s been longer since we last saw your pet, please book an appointment so we can continue to provide the best care and meet these requirements. Thank you for your understanding.

At MustCare Vets, your pet’s health and safety are our top priorities.

How To Place An Order With Us

Your pet needs regular check-ups to continue their medication. Some pets may require a blood and/or urine test prior to dispensing medications, which we’ll discuss with you. Generally, a six-monthly exam is enough for most stable conditions, but chronic issues like congestive heart failure need more frequent visits.

We cannot supply prescription medication if your pet hasn’t been examined by one of our veterinarians within the last six months. Prior to your medication being dispensed, a veterinarian will need to prescribe the correct medication, dose and quantity to treat your pet’s condition.

How long will it take to get your order?

On submission of this below order form, you will hear back from our team within 24-48 business hours.
If we don’t stock your medication or have it on hand, it can take between 7-10 days for your order to arrive. If this is the case, we will notify you.

To order medication, please fill out the below form. Make sure your pet qualifies by having a recent exam within the last six months. If your pet has not had a recent exam with us, please note that we will call you to arrange a suitable consultation time in line with legislative requirements.

Struggling to give your pet their medication?

To help pets who have difficulty taking their medications, we can work with compounding pharmacists to create custom solutions, such as flavored treats or easy-to-apply creams that absorb through the skin—making it easier for your pet to get the care they need. For more details, contact us.

Prescription Medications

Place A Prescription Medication Order

Thank you for considering MustCare Vets to fulfill your pet's prescription medication order. Please fill in the below form, which upon submission will be sent to your closest MustCare Vet Centre to process. We will contact you within 24-48 business hours to respond to your request.

Your Pet's Information

Please fill in your pet's information for our records, even if we've seen you before. This helps to verify the accuracy of your pet's records in our system and assists us in prescribing your pet's medication.

Has your pet been examined by a MustCare Vets veterinarian within the last six months?

⚠️ Under Queensland legislation, a recent examination (within the last 6 months) is required for us to prescribe certain medications. Upon submission of this form, we will call you within 24-48 hours to organise a consultation so we can assess your pet and ensure they receive the appropriate care and treatment. Thank you for helping us keep your pet safe and healthy.

Your Pet's Name

Species (Dog, Cat, etc.)

Breed

Age

Weight (if known)

Medical Condition

Your Information

First Name

Last Name

Phone/Mobile

Address

Address Line 1

Address Line 2

City

State

Postcode

Medications and scripts can only be collected from the clinic where your pet is seen. Select your veterinary location:

Medication Details

Please provide us with this information so we can help fill your pet's prescription.

Name of Medication

Dosage and Frequency

Quantity Required

How many days supply of this medication do you have left?

Additional Instructions or Notes

Digital Health Check

Please answer these questions to the best of your ability, and as honestly as possible to assist us in progressing your order.

Has your pet experienced any side effects from the medication?

Has there been any change in your pet’s health since the last examination?

Has your pet had a blood test within the last 12 months?

Prescription Medication Agreement

Ensure you have filled all fields out accurately, to the best of your knowledge.
Double-check your contact information for any errors.
Attach any recent medical reports, if applicable, in this section.

Medication requests will be responded to within 24-48 business hours. If the medication requested is not in stock and needs to be ordered, please be aware your order may take 7-10 business days to arrive to our clinic.

Yes

I require an urgent prescription

⚠️ Important: Please note that additional fees may apply for urgent prescriptions. These may include costs for expedited requests, individual shipping, or other priority handling fees from our suppliers to ensure faster delivery. There may be some circumstances where we are not able to fulfil urgent prescriptions. If this is the case, we will notify you.

I understand I will be contacted if further information is required. I understand I will be contacted if my pet has not been examined in the last 6 months by a MustCare Vets veterinarian.

Yes

Mt Gravatt Vet

Algester Vet

Compton Rd Vet

Windaroo Vet