HomeSafeID Microchip Registry Has Closed – What Pet Owners Need to Know

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Everything You Need To Know About HomeSafe ID Registry Shut-down

Updated Febuary 19, 2025

If your pet was registered with HomeSafeID, there’s an important update that could affect their safety. HomeSafeID has permanently shut down, which means any microchip details stored in their database are no longer accessible.

This change is critical for pet owners because microchips only work if they’re linked to an active and up-to-date registry. If your pet was registered with HomeSafeID, action is needed to ensure their details remain available in case they ever go missing.

What Does This Mean for Pet Owners?

Microchip registries operate independently, and it’s the owner’s responsibility to keep their contact details up to date. Since HomeSafeID no longer exists, pets that were previously registered with them now have no linked contact information.

The good news? You can re-register your pet’s microchip with another database to restore their identification records. Below, Dr Julie from MustCare Vet Centre at Algester explains the process of what to do next. Still not sure? Check our quick and easy steps below.

Steps to Ensure Your Pet’s Microchip Stays Active

 

Step 1: Locate Your Pet’s Microchip Number

Your pet’s microchip number is essential for updating their details. If you don’t have it on record, you can:

  • Check your vet records or adoption paperwork
  • Visit your vet, local council, or an animal shelter to have their microchip scanned

Step 2: Confirm Their Current Registration

To see if your pet was registered with HomeSafeID, enter their microchip number at www.petaddress.com.au. If HomeSafeID appears as their registry, you’ll need to re-register with a new database.

Step 3: Choose a New Microchip Registry

Since details won’t transfer automatically, pet owners must manually register with a different microchip database. Here are some recommended options:

After registering, double-check that you receive confirmation to ensure your pet’s details are properly stored.

Step 4: Keep Your Contact Information Up to Date

A microchip is only effective if your details are correct. While you’re in the process of re-registeration, make sure your phone number, email, and address are all accurate so you can be reached if your pet is found.

Need Help? We’re Here for You

While we can’t update microchip records on your behalf, we can:
✔ Scan your pet’s microchip and provide their number
✔ Help guide you through the re-registration process
✔ Answer any questions about microchip safety and management

Don’t Wait—Take Action Today

If your pet was registered with HomeSafeID, it’s crucial to re-register their microchip now to ensure their details remain accessible. A microchip is a valuable safety tool, but only when linked to correct and up-to-date contact information.

Need assistance? Visit us today—we’re happy to help!

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